Dealt with a number of guys here. Starting with Cary. All were fantastic. Helped me out all the way to Canada. Love the service these guys provided. Really expected them to treat me like a hassle with all the extra border shipping stuff, not at all. First class all the way.
Reviews
Write oneThese guys are a great to work with and they always help.
Ordered a Genesis 5 drill... The drill itself was ok.. but the $1600 cutters sold separately were junk... It's impossible to get in touch with anyone there... I called rtp outdoors (the manufacturer of the drill) and was told that they had numerous problems with the cutters and that I would be refunded..no problem... I removed the cutters a month ago and returned them to ACI(through hobdy die & reed) Ive received no money, no response no reply to my calls nothibg... I'm contacting a lawyer this week... Save your time, money and energy.. these guys are a joke!
Great success in selling the Horst equipment with ACI, timely delivery and helpful with returns.
Thanks
Matt Wilson
Russellville KY
CALLED TWICE BOTH TIMES THE PERSON ANSWERING THE PHONE WAS RUDE, WOULDN'T EVEN GIVE A GENERAL GREETING BACK AND ACTED ANNOYED I CALLED. WHEN I WAS TRANSFERED TO PARTS THEY ACTED INCONVENIENCED THAT I WAS NEEDING HELP, AND PRETTY MUCH JUST PASSED ME ALONG WITHOUT GIVING ME ANY HELP. AS A BUSINESS WE ARE ALWAYS LOOKING FOR OTHER BUSINESSES TO ASSIST US IN ORDERING PARTS. ACI FELL FLAT ON TWO OCCASIONS. I WILL NOT BE DEALING WITH THEM AGAIN.
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with ACI Distributors. Takes about 2 minutes.