AGUP Equipment

I spent $500 to get a tune up . It was a fuel issue because the tractor would bog down under load... As soon as I got it back it bog down AGAIN!!!. I had to call them and get them back out. The tractor was in the back yard, the idiot repairman dump a gallon of fresh diesel in my yard with my Huskies....Then when I told him to leave he ran over my gate and tore the post out of the ground.. then attempted to leave it laying. We rescue dogs and they would have been let out into the road... He fixed a 3 dollar filter that should have been done for the $500 . Caused a lot of damage... the Mendenhall ms AGUP has the worst sales.. I tried to buy another tractor and they would not call me back after I came into the store and looked at it...they were supposed to call and give me contract info,, never did. I bought my first john deere with them, They told my they would get me a tiller to fit it the next day from the McComb MS store. 2 weeks later nothing as we were waiting to plant the garden. Finally I called the Brandon MS store and the delivered the new tiller and a new riding mower the next day... Stay away from the Mendenhall AGUP..

I Wanted to take a moment and let everyone know what type of service to expect with Mississippi Ag. I have spent hundreds of thousands of dollars with this company. The reason why....is exceptional service. For me service is more important than sales. We bought a new baler from them a few weeks back. We had issues with it in the field Saturday afternoon after the dealership was closing. Chad the service manager, went way over and beyond and sent us a technician James out. James stayed in the hay field until 11 pm saturday night to make sure things were working properly. James and Chad then called Sunday to check and make sure things were still good. The level of service they provide exceeds the competition. I will not buy anywhere else period..

My husband called this place and requested a diagram of the pulley system so he could put the new belt on his lawnmower. I don't know who he talked to, but was assured that a picture of the diagram would be texted to him. After waiting about half an hour and not getting the picture, he called again. They were closed. If they can't handle a request as simple as this, they clearly need better service people. Our next lawnmower will NOT be a John Deere.

I purchased 5075e from Ms ag in August. It took 3 weeks for delivery. They claimed they had all service bays full and could not get it in for pre delivery check. When it was delivered it had wrong loader. Bucket on it. 66 inch rather than 72 inch which paper work called for.. It also did not have brush guard like paper work called for. Hydraulic hoses did not have sheath enclosure. . Two sets of lug bolts missing.

I purchased mx15 flex wing clipper in April. When delivered the right wing blades turned backward. They pointed out that heard box gears assembled wrong. When PTO engaged on many occasions it stalls tractor engine.