Aurora AutoPros

Aurora Auto Pros is a fantastic auto repair and maintenance service! They are the most professional shop have ever used! You can count on what they tell you is correct! They provide a complete photo record of your vehicle when received and what repairs are required and why. They provide excellent communications. They take excellent care of your vehicle. They have an outstanding team that you count on and trust.

If you need to have maintenance or service work on your vehicle you will. not find a better shop!

I highly recommend Aurora Auto Pros!

A coworker referred me here because they serviced her car quickly and professionally.
They provided the same high level of attention when I dropped my car off. I started with a full diagnostic evaluation, and I am thankful I did. They provided an in-depth report detailing concerns and providing photo proof of damage. When it came to biting the bullet and getting the work done, they quickly finished and were communicative throughout the whole time.

I have now received excellent customer service from Aurora Auto Pros twice! ( I am late leaving a review when I should have completed it after the first experience was phenomenal. Forgive me guys! Life was doing its thing) From the very first phone call, when speaking with Andrew ; when I was initially looking for a shop to have my car towed to , I could absolutely tell this was the place for me. He was patient and really listened, he was genuine, showed compassion, respect and professionalism all at the same time. My in person experience at the shop with Marseilles and Jose followed in exactly the same way! It is obvious that customer service is important here! They were so caring, knowledgeable , respectful and considerate. I left feeling blessed to have taken my car to them. In a world where customer service is almost extinct..you won't be disappointed! I would highly recommend Aurora Auto Pros!

These people are amazing. I took an older car (a 2003 Toyota Celica GT) in for an inspection and then was given a full, honest run-through of all the recommended services, prioritized by urgency. I was guided through the recommended repairs/work by one of their amazing service advisors, Marseilles (10/10 recommend working with him!) and was never pushed into spending on unnecessary repairs or given any hidden fees. The service recommendations were delivered electronically and emailed to me so I was always able to double-check everything on my own time. Before servicing here, the car had a pretty bad vibration at higher speeds but their work completely removed it! The total price was very reasonable and the turn-around-time was fast too (within two days). Skip the dealerships and head over here next time your car needs anything. I can’t praise Aurora AutoPros enough. :)

I had an unexpected need for immediate service and had the pleasure of finding Aurora Auto Pros to do it. After reading their entire website (their business philosophy) it was time to try it. I am happy to report that they did not win my trust, they EARNED it as described on their website. My service tech Marseilles heard every concern I had, suggested the appropriate evaluation to guide my decision, explained and SHOWED ME the issues involved and then strategized with me to address the safety issue, understand and begin a plan for potentially bigger issues and absolutely supported my decision to start small while I consider my options about keeping or changing car. He had no ego involvement. He was clear about what I needed to consider then supported my decision. In addition, in the short period I was seated in the office, I observed their team working together with no sense of competition which resulted in a happy workplace that served me. They even have a new program where you get credit on your account when you refer someone to them. That credit applies to next services. Owner Edgar was friendly and helpful as well and the changes to his industry that he mentions on the website he is clearly implementing. Very happy customer! BTW - the car handles fine!