Greenfield Landscape Supply Center

Very unprofessional and extremely disappointing experience. I spoke with him on the phone and clearly told him I needed three truckloads. He explained that he could only fit four yards per load, and during that same conversation he told me delivery was free. I also asked to pay over the phone, but he said that because I was a first-time customer, I had to come in person and was not allowed to pay over the phone.
I drove there around noon based on the information he gave me, only to be told something completely different once I arrived. Suddenly, delivery was no longer free and was instead $80 per load. Then, after I had already wasted my time making the trip, he said it would need supervisor approval and denied ever telling me delivery was free.
That is unacceptable. It was misleading, dishonest, and a complete waste of my time and energy. If the policy or pricing was different, that should have been made clear from the beginning instead of changing the story after I arrived. Very poor communication and very poor customer service.
I can make it even more sharp and direct for Google if you want it to sound harsher.