RDO Equipment Co.

I don't know how this dump stays in business. You give the model and serial number and they send you the wrong parts 9 times out of 10.

If honesty and integrity are traits you are looking for in your equipment dealer, then see the team at Tucson RDO. Doesn’t matter if it’s one piece of equipment or ten. These people are top notch!!

I am a very small drop in the bucket, but the RDO Staff has always been there for me whenever I've needed tech support and parts. I can count on RDO for quick turn around on shop work and quick delivery of parts, too.

A. R. Jaxel Excavating.

Called twice today. 1st time I was transferred to parts guy says "Parts, what do you need"?....I told him, he replied some gibberish and said hold on, Immediately disconnecting me. I called back, same drill, this time put on hold for 12 min 38 seconds before I decided to hang up. Terrible customer service. I will buy my part online. Thanks for nothing RDO.

WORST customer service. Called on phone about hydraulic hose. Was told if not in stock they would make it for me. Drove 30 miles to get there. Found 2 parts employees. Told me not only dont they have it, they cant make it! Told them person on phone said they could. They stared at me like I had 2 heads and said nothing. NEVER COME HERE!