United Ag & Turf

Stay away from this dealer .. ordered parts found out after I bought them if I order from the John Deere website and have shipped to the dealer it’s substantially cheaper, been walking in the dealer and ordering the same part. They made a mistaken or the wrong part wrong voltage there mistake . He said they would order the right part when I try to return the part that they ordered that was wrong. I was cursed at this is a bid location bad service. Everybody within the parts department has failed miserably along this order. I ordered multiple items and every one of them made a mistake somewhere along the way from the part two telling me it was in and it wasn’t to returning the effective pot. Here’s a little note. I was told by the owner we don’t work on list like every other deal. We charge a premium we charge way over list. We have the right to do that and it’s cheaper if you order it directly through John Deere and have it shipped to my store then if you’re my customer, you don’t need to do business like with people like this .

What a great place. Old fashioned customer service. I took my Honda mower in for a repair. It’s still under warranty, and Andre explained everything to me- if it would be covered, who would look at it, when they would look at it, how there might be a wait if they needed parts. Turns out the repair was covered, I got the mower back in a few days, and they even cleaned it for me. Plus, they actually assigned someone to help me load it and unload it from my car. Couldn’t be happier with the level of service, the speed of the service, and the transparency about explaining everything.