Terrible shop service and dishonest management. Took my BX in for a hydraulic leak as it had been dripping for a couple of seasons. I knew it would be expensive as most of the rear end had to be taken off to access the hydraulic tank/ pump. After a week I was told it was ready. Brought it back, cut the grass and in a few days it was leaking puddles not drops. Called service manager Shawn, they picked it up, kept it a week and found nothing wrong. All they did was observe. Bottom line is after the 2nd return visit, Burke has done nothing to find out why my BX leaks worse now than before I brought it in for repair and spent $1,800 Jeff, general manager. Burke Kubota. Authorized sales and service company.
Reviews
Write oneDan is an absolute rockstar. Could not have been a better buying experience. His knowledge and professionalism is rare in our day and age. What a breath of fresh air! I’ll definitely be back.
I was in the market for a new UTV, Burke Equipment was recommended to me and I'm glad I selected them. The whole experience was exceptional from the beginning to the end with discussing various models, machine options, ordering it, delivery day and the closing paperwork. My salesman Dan made that happen, thanks!
I was in the market for a Toro Dingo TXL-2000 Compact Utility Loader and had submitted mutiple web iniquires trying to find one. Last Thursday morning Andy contacted me with the news that he had one available for purchase. From there, he was amazing, working with me in NC, ordering the bucket I wanted, tracking its location, sending pictures, working the financing with Western, etc. etc. Eight days later I was taking delivery of this great piece of equipment. If I lived in DE, I would visit often. Thanks, Sean owner H&H Lawncare, Fayetteville, NC.
12 years ago I showed up to buy a chainsaw around 1pm on a Saturday, not realizing they closed at noon. A gentleman was still around and was happy to help me anyhow. Yesterday I bought a $15,000 mower. These guys know service. Price was below what I expected so I purchased the bagger as well. Pleasant transaction, friendly atmosphere, didn't waste time, not pushy to make a sale. Financed a portion of the cost and credit approval was quick and easy. Good people, highly recommend. 👍🏻
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