Quality Equipment

From the initial sale of my John Deere riding mower to the follow up service after the sale, Quality Equipment sets a standard unheard of these days. My experience with Quality Equipment has been nothing short of amazing. They treat their customers from a relationship perspective rather than a transaction perspective. Michael Penny, Service Manager, is exceptional--great service, prompt follow up and extremely professional. Quality Equipment has earned my business for life.

We are from Virginia, about 11/2 hours away from these guys at Quality Equipment in Durham. I tried to have my Honda push mower serviced in Virginia at Taylor Forbes Equipment in Farmville, Va. They were the closest Honda power Equipment place that could do warranty work on my Honda push mower. However, they refused, stating they generally do not do warranty work or service on equipment not purchased from them. I did try to purchase the mower there but they made no effort to locate the model we wanted. So, today we took our Honda mower to this Quality Equipment store in Durham. They were very friendly and professional. They realized that we had driven so far to have our issue resolved that they said they would look at it if we wanted to wait. So, we were grateful and said yes. Doing so, if no parts had to be ordered, we wouldn't have to come back another day to pick up the mower. So, we went across the street to eat a late lunch and returned in less than 1 hour and the mower was fixed. I highly recommend this business for all your home and farm equipment and service needs as well. It was well worth the trip. Great people. They went above and beyond. We will definitely be back if and when we need another lawn mower or whatever it may be. Thanks again Quality Equipment of Durham.