First time at Smith’s off of a referral from a friend. In my case, I have an older vehicle (06 Infinity M35X just clicked over 200,000) that I still drive back and forth to Louisville sometimes daily. A good service center is of utmost importance to me. I need to know I can drive safely and even as important I want to see what is wrong my and why. Smiths gives me that. Smiths gave me a review of the vehicle from front to back with clear, to the point pictures of the main issue I had with my front suspension, found another legitimate concern to address, and then went over things to be prepared to do 6 months out. The work was completed in a timely manner. It was a price that was very fair. Not only that, I was in a position where I could not pick it up. Smith’s drove it to me on the west side at end of day. I have driven the vehicle, and the service done
Is immediately noticeable. My M35 drives tight and smooth like new. First visit experience is A+. Would recommend and 5 stars
Smith's Service Center LLC
Reviews
Write oneJust had a full synthetic oil change. I have no complaints. Only thing I will say is $59.97 coupon ended up costing $79 because my car requires more than 5 quarts of oil. Would have been nice if they would have told me what actual cost was going to be before doing work. Other than that, I am pleased. No issues.
I cannot stress how amazing the service is with everyone at Smith's. They all are wonderful at keeping communication with me and walking me through everything step-by-step. I have been to a lot of other service centers, but they are literally the best out of the entire tri-state! Won't go anywhere else. Highly recommend!
I can’t tell you enough about how great this shop is from top to bottom. 4+ generations of auto mechanic experience adds up to a no hassle one-stop shop for auto repair. Kerry and the whole crew have been great throughout my entire process. If you don’t like real-time updates on your vehicle or a shop that communicates to the nth degree, then this is not the shop for you. But if you value a quality repair from a shop that actually cares then you should start taking your vehicle here. Trust me, you’ll be very happy you did
Smith's Service ctr is exemplary. They extremely thorough and show you an itemized list of what they found. Pricing included. Their shuttle service is excellent. The staff are friendly and knowledgeable. You need to go here for your vehicle.
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with Smith's Service Center LLC. Takes about 2 minutes.