I tried to return 4 clips. Total.of 8 dollars. They refused. Little did they know I was still needing more items. So... I left and went to Lowe's. And spent another $300. Why 2 stars. They were no help. And im not walking back into a sutherlands store for a year. I will take my business elsewhere.
In the day and age. Is a dumb policy
Reviews
Write oneBig shout out to Pat and his staff. I purchased a BUNCH of small items, probably returned 25 items. I lost the receipt. The girls at the desk pointed at the policy "no receipt, no return", which was exactly their job. I left and called and taked to Pat. He's the manager and helped me find the receipt in the system... despite the policy. I'm a loyal customer to places that care, you have my business Pat. Thanks see you soon!
I found the most beautiful tree for 70% off!!
I have been away from Oklahoma so long that I had forgotten about Sutherlands. I will definitely be back!
Lots of other places to get whatever you need. Customer service is bad, won't take returns, don't shop here.
This store is an absolute lifesaver for anyone looking to get everything they need in one convenient place! πͺβ¨ The prices are really reasonable, and the customer service is always friendly and helpful ππ. I can find everything I need to run my business without wasting time β no long lines, and the staff knows exactly where everything is ποΈπ. Honestly, I choose this place over the bigger chain stores any day, and I even donβt mind driving a little extra just to support them ππ. Every visit has been smooth and reliable β Iβve never had a bad experience here ππ. Two thumbs up for consistently great service and a store that really makes life easier! πποΈ
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with Sutherlands. Takes about 2 minutes.