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Didn't know Brim closed at 4 now. Luckily Jon answered the phone after hours and helped get us up and going again with both of our down balers. Thanks Jon for going above and beyond.
I would have been going to Brim's competitor to get parts otherwise. Always get good service at Brim so we like going there.
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Installed incorrect fuel filter, later misdiagnosed the problems that caused, charged me greatly to 'fix the issue' by doing something that did not need doing. When brought to their attention after the original issue(proper fuel filter installed) was fixed by West Lane Equipment Services, they did accept they made a mistake. However owner would not communicate, rather offered a 9% refund through an employee. Not how I do business or want others to. Best take your machines elsewhere.
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This is a great dealership. The sales department is excellent. It is the best I have ever experienced. Our new Yanmar tractor is fantastic. It is making great fun out of what otherwise would be hard work.
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Bob from Brim tractors helped me purchase an awesome zero turn mower and when I tested it out at my place one of the belts broke. Bob was at my place replacing it within an hour of my call. Great customer service. Love my new mower.
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my friend bought a used tractor (17.5 hrs) on 1/30/25. We drove down from the Seattle are to pick it up.
Bob was AWESOME to deal with & the guys in the office were great as well.
150% impressed & highly recommend!!!
with Brim Tractor Company. Takes about 2 minutes.