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Online ordering is miserable. No responses to email inquiries. Keep pushing my delivery date to the right by MONTHS without anyone notifying me.
#33 of 43farm equipment in Oregon
-0.7below the category average
60%of reviewers gave 4 or 5 stars
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I am the owner of a small engine repair store. I have been in this profession for almost 39 years. I have had dealings with many, distributor's in that time, Power Equipment Systems has been one of the best to deal with to date. Thanks for your service! it's not a easy job to have. Keith Pittser Utah Outdoor Power Equipment.
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Fast shipping, received the very next day
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Shay is a stud. I call him up, he finds parts that I sometimes cannot find online, and then he will make sure I get those parts even if he goes into the warehouse himself because I need them before the warehouse opens. Everyone there is great. Top notch.
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Just concluded the worst on-line purchasing attempt ever with PES. Too many issues to discuss in detail here, but problems included: failing to inform me that ordered parts were unavailable and not sending the order; telling me an order was sent when it was not (a politician would say they 'mis-spoke'); taking inordinate time to deal with my order; failing to respond to e-mail inquiry. I finally cancelled the order with PES, made the same order with e-replacement parts and the order was shipped in one day. Stay away from these folks unless you have no choice. Would give negative stars if I could. I have never written a review like this about any outfit.
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