Here’s a genuine review that reflects your experience without implying you made a purchase:
I didn’t end up buying anything from Thorpe Machinery, but I still wanted to leave a review because the customer service was outstanding. Robert answered my call right before closing, then took the time to help me again after hours when I had additional questions. That level of service is hard to find these days and it really went a long way. If this is how they treat someone who isn’t even a customer yet, I can only imagine how well they take care of their customers. Thank you again, Robert.
Reviews
Write oneExtremely friendly Professional, Knowledgeable about what they have. I have been looking for one of these log splitters for almost 2 years Thorpe Machinery has them in stock nice to see it up close They made sure size and everything it would work well with my Excavator Even though I did a lot of my own research he answered all my questions.
Thank you!! (Will Be doing business in the future )
Add me to the list of Thorpe Machinery fans! On the way home from getting a new 3-point rototiller, I realized I'd glitched on the width. After a night fretting about tire tracks in my new tilled area, I called and spoke with Braeden, who had helped me with the sale. He was all bring it on back and exchange it for the wider one. Easy peasy, no shame. Robert is great too, showed me a good way to tie up rachet strap tails. Just go here.
Great customer service. Told him the goal to out an auger on the front of my telehandler and they thought of several creative solutions and we settled on one that cost half what it could have been.
Super knowledgeable and great customer service. My new go to for any machinery attachments and augers.
This place is awesome. Owner is very helpful and does what many companies won’t do. I purchased a flail mower and was experiencing issues due to my machine couplings but Robert, guided me every step of the way with a marvelous attitude. Excited to utilize my new attachment!
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with Thorpe Machinery. Takes about 2 minutes.